From the Chief’s Desk...........

Mumbai Customs Zone-I - a member of CBEC family aspires to provide excellent support and facilities to promote the ease of doing business in line with the Government’s initiatives. It seeks to realize the revenues in a fair and transparent manner. Judicious and practical application of tariff and trade policies, pragmatically, equitably and efficiently aimed at helping Indian business to enhance its cost competitiveness, encourage voluntary compliance and build mutual trust is the hallmark of our strength and driving force. Combating revenue evasion, commercial frauds and other social menace are the other key objectives of our action.

Our primary functions include levy and collection of customs duties, prevention of smuggling, combating tax evasion and enforcement of border controls. Reduction of cargo dwells time, enhancing trade facilitation utmost use of nonintrusive cargo examination techniques and promotion of exports are central to our decision-making process.  

It is our constant endeavour to carry out the assigned tasks with integrity, courteously and objectively in a free and fair manner.  Deferred payment of duty, 24*7 clearance, SWIFT (Single Window Interface for Facilitating Trade), reduced documentation and other modern business practices not only serve as a means for faster off- take of cargo but are the key drivers of India’s growth engine. Our goals both in the sphere of revenue collection and trade facilitation-richly stamp our contribution in nation building.

We use ICEGATE, a portal that provides e-filing services to the importers-exporters and other trading partners. ICEGATE is an e-infrastructure project that fulfils the department's need for e-communication and real time processing of documents. It provides a host of services, including electronic filing of the Bill of Entry and the Shipping Bill.

We focus on continuously enhancing the use of Information Technology, streamlining customs procedures, employing modern techniques of risk management and non-intrusive cargo inspection and promotion of accredited client facilitation (AEO). We seek to measure conformance to service delivery standards by developing professionalism and promoting greater responsibility. Our committed and dedicated team of officers and staff is always more than willing to find workable solutions to any issue that confronts the trade or are brought to their notice by the Exim community.

We serve to build our Nation.

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